HAUL-OUT
The Yard Office is open Monday to Friday 8am-4pm, Saturdays 8am to noon. The office is not open on Sundays and public holidays.

Clients must contact the Office to make reservations for their haul. A deposit of US$250.00 is required before a reservation is confirmed. Deposits will be applied to the Client’s account in the form of a credit. In the event of a reservation cancellation, deposits will be refunded with 6-weeks notice in writing, prior to the given date of haul.

Management must be made aware of any unusual or specific insurance riders, clauses or provisos prior to the haul being approved.

Prior to being hauled, all necessary paperwork and reservation forms must be given to the Office.

These include:
1. Completed reservation form (signed)
2. Copy of boat’s registration
3. Copy of boat’s customs clearance
4. Copy of boat’s insurance

No one is allowed to remain on board any vessel being hauled, launched, moved or re-propped.

GENERAL
The Customs and Immigration Offices are located next door to the Yard Office and an appointment is required.

Pets are allowed on the property once they have Customs approval and are kept under control. Their litter must be picked up and disposed of promptly.

Clients are asked to provide a list of required works to the Yard Office. The Office will review and discuss the list with the clients and make arrangements for further consultation with various department heads if necessary. Clients are asked NOT to direct work orders to individual and/or junior workers.

Clients are asked to direct any suggestions, special requests, complaints or queries to the Office or the Yard Manager.

Clients are NOT allowed to perform grinding, sandblasting, sanding, painting or spraying on their boats without the prior approval of the Yard Manager.

SERVICES
The Grenada Marine Beach Bar, opens from 8:00am until about 9:pm (dependant upon clientele), Monday to Saturday, 9:30am on Sundays.

There is an on-premises chandlery, Island Water World. It opens from 8am to 4pm Mondays to Fridays, 8am to noon on Saturdays.

Liveaboards are charged a daily rate of US$4.50 for water and US$2 for garbage disposal and this is applicable each day the Client is aboard. US$4.50 is also charged for electricity only for the days that the Client actually uses it. Use of the washrooms and showers are included in the daily water charge. Clients are asked to take into consideration the seasonal water supply shortages which can, upon occasion, result in a temporary loss of water.

There are token-operated washers/dryer, located in the shower block. Tokens are available from the Yard Office - EC$10/wash and EC$15/dry; one token per machine per load. Clients are asked NOT to place ropes, canvases, heavy blankets, upholstery, sails or items with metallic parts into the machines.

LPG tank refilling is offered off-premises. Tanks can be brought to the Yard Office, Monday to Friday. It takes at least two full working days for the refilled tanks to be returned and they can be picked up at the Yard Office. Clients are advised to clearly label their tanks with the vessel’s name.

Clients are advised that Grenada Marine is not responsible or liable for, nor affiliated with, any services offered off-premises. As such we cannot guarantee the quality of services rendered or the accuracy of the delivery times given.

The Office can make arrangements for taxi services and/or island tours if the Client wishes. Please check with the Yard Office for further information.

Outgoing mail can be dropped off at the Office for posting.

Incoming mail can be directed to our postal address: YOUR-BOAT-NAME, c/o Grenada Marine,P.O. Box 679, St. George’s, Grenada, West Indies. Incoming courier packages should be directed to: YOUR-BOAT-NAME, Vessel in Transit, c/o Grenada Marine, Corinth, St. David’s, Grenada, West Indies. Courier companies do not deliver packages to our post box or to the Boat Yard.

Please be advised that presently there is a Grenada Customs Service Charge (CSC) levied on ALL incoming goods/parts in the amount of 2.5% of the CIF amount. Incoming courier packages require import documentation and a fair amount of leg-work in order to clear the packages through Customs and Grenada Marine employs an in-house customs broker to process this paperwork. Please note that once the paperwork is submitted to Customs it can take anywhere from 3-14 days for the paperwork to be approved and the package released. The length of time it takes to process through Customs is beyond the control of Grenada Marine.

The customs broker’s charge is EC$75.00 per form/application, plus the cost of the customs charge levied; there is also an additional administrative charge of EC$27.00 for the initial preparing and compiling of the paperwork, and coordinating the transaction. Please download the Procedures for Importing Boat Spares here.

Please ensure that original invoices accompany all packages. Clients are asked to fax a copy of the invoice and waybill to the Office in advance so that the paperwork can be prepared quickly.

COMMUNICATIONS
There is wireless internet available for use by clients with wifi-enabled laptops or handheld devices. At present this service is complimentary and does not require a login. (Subject to change).

Local and long-distance phone calls can be made from the payphone in the Yard. Longdistance/overseas charges range in cost depending on where the call is to.

LAUNCHING
Clients are requested to inform the Yard Office at least thirty-six hours in advance of the day they wish to be launched.

The day prior to the scheduled launching, Clients are asked to reconfirm their launch times with the Yard Office.

No Cash, No Splash! Clients are asked to settle their vessel’s account at the Yard Office before they are lifted. If final bills are to be settled with wire transfers, please note that Grenada Marine must be able to confirm receipt of the funds prior to launch. You can find a copy of our wire transfer details here.

SECURITY/SAFETY
No vessel is allowed to sail, motor or drift into or around the travelift slip unless instructed to do so by the Yard Office.

Clients are requested to leave a set of labeled boat keys or padlock combination with the Yard Manager to accelerate access in the event of an emergency.

Liveaboard clients who are expecting guests and visitors to the compound are asked to alert the security guards and/or the Yard Office of their plans, so the necessary security arrangements can be made.

Clients are advised that NO UNAUTHORISED PERSON(S) will be allowed to board unattended or unoccupied vessels on the hard. Clients are requested to provide written consent via letter, fax or email, to the Yard Office specifying any person(s) they wish to have visit or live aboard their vessel.

Prior to departure for a prolonged period of time, it is advised that Clients provide the Yard Office with a list of valuables/effects that will be left aboard their vessel.

The raising of sails or removal of standing rigging is strictly prohibited while the boat is on the hard.

Open fires on the compound are prohibited at all times.

Chocking/propping stands should never be moved by Clients at any time. Please inform the Yard Office or the Yard Manager so they can arrange for assistance from the Yard Crew.
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